Your Documents Deserve Bank-Level Security
Best Fax encrypts every document during upload, transmission, and storage. Automatic deletion ensures your sensitive files don't linger on servers.
Quick Answer
Online faxing can be more secure than traditional faxing. Best Fax uses TLS encryption for transmission and stores documents in access-controlled accounts. Traditional faxes print in open areas where anyone can read them; online faxes are delivered to private inboxes with per-user access controls.
256-Bit TLS Encryption
Every document is encrypted with the same standard used by financial institutions. Your files cannot be intercepted during transmission between your device and the fax network.
Healthcare-Ready Security
TLS encryption, per-user access controls, and delivery confirmation provide meaningful security for sensitive documents. See our healthcare faxing page for details on compliance considerations.
Automatic Document Deletion
After successful delivery, temporary processing copies are automatically removed from our servers. Your fax history and delivery records remain accessible in your dashboard.
Secure Access Controls
Role-based team accounts ensure only authorized people can send and view faxes. Sub-user permissions let you control exactly who can do what.
Delivery Confirmation
Verified delivery receipts confirm that your document reached the intended fax machine — not just the network. You know exactly when delivery occurred.
No Third-Party Access
Best Fax does not share, sell, or provide access to your documents to any third party. Your files are processed solely for transmission purposes.
How Best Fax Protects Your Documents
Security at Best Fax operates at every layer. When you upload a document, it's encrypted in transit using 256-bit TLS — the same protocol that protects online banking. On our servers, documents are stored in encrypted form with access restricted to your account only. During fax transmission, the document is sent over the phone network to the recipient's machine. After successful delivery, documents are removed from temporary processing storage. Your complete fax history remains in your access-controlled dashboard for your records.
Why Online Faxing Is More Secure Than Traditional Fax
Traditional fax machines have significant security gaps. Documents print in open areas where anyone walking by can read them. There's no access control — whoever picks up the paper gets the document. There's no encryption during transmission. And there's no audit trail of who accessed what. Online faxing eliminates all of these risks. Your faxes go to your private email or secure dashboard. Every transmission is encrypted. Access is controlled by login credentials and role-based permissions. And every action is logged for compliance purposes.
Security for Sensitive Industries
Best Fax is designed for organizations that handle sensitive information. Our security measures — TLS encryption, per-user access controls, delivery confirmation, and transmission records — are relevant to healthcare providers, legal professionals, and financial services. For healthcare-specific compliance considerations, see our healthcare faxing page. Payments are processed securely through Stripe, which maintains PCI-DSS compliance.
Security for Teams and Organizations
For businesses with multiple users, Best Fax provides granular access controls. Account administrators can create sub-user accounts with specific permissions — controlling who can send faxes, who can view received faxes, and who can access the full fax history. This prevents unauthorized access within your organization while giving each team member the access they need to do their job. All user actions are logged for audit purposes.
Frequently Asked Questions
Is online faxing more secure than traditional faxing?
Yes. Traditional fax machines print documents in open areas where anyone can read them and offer no encryption. Best Fax delivers faxes to your private email or secure dashboard, encrypts documents in transit, and provides access controls and audit trails.
Can healthcare providers use Best Fax?
Best Fax provides TLS encryption, access-controlled accounts, delivery confirmation, and transmission records — all relevant to secure document handling. However, we do not currently offer a formal HIPAA compliance certification or BAA. Healthcare organizations should evaluate our security features against their specific compliance requirements.
How long are my documents stored?
Documents are stored only as long as needed for delivery and your record-keeping. Processing copies are deleted automatically after transmission. Your fax history in the dashboard remains available until you choose to delete it.
Can unauthorized people intercept my fax?
Documents uploaded to Best Fax are encrypted with 256-bit TLS during transit, making interception effectively impossible. Once on the fax network, the transmission follows standard fax protocols between our infrastructure and the recipient's machine.
Does Best Fax sell or share my data?
No. Best Fax does not sell, share, or provide access to your documents to any third party. Your files are processed solely for the purpose of fax transmission and your own record-keeping.
What happens to my documents after delivery?
After successful delivery, processing copies are automatically deleted from our servers. Your fax history (metadata and delivery records) remains in your dashboard. You can delete any fax record from your account at any time.
Send your documents securely
TLS encryption, access-controlled accounts, and automatic deletion. Your documents are protected at every step.